We want you to have the best shopping experience possible at RGSmotor.com, whether you buy something from our online store or one of our brick-and-mortar stores. We know that you may need to return an item from time to time, so we have a simple and easy-to-understand return policy to make sure you’re happy.

7-Day Return Policy for Items Bought Online or in Store

You have 7 days to return and get your money back on any item that is still in good enough shape to sell, no matter if you bought it in-store or online. You have 7 days from the time you receive the item to start the return process if you are not happy with what you bought.

Return at Store Locations

For your ease, you can return items to any of our stores under the same conditions that apply to returns made online. The helpful people at our store will walk you through the return process and make sure everything goes smoothly.

Rules for Returning Items: The item must meet these rules in order to be returned and refunded:

1. The item should still be in its original box.
2. It should be in good enough shape to sell, which means it’s not been used, broken, or worn out.
3. There should be no damage to any of the original tags, labels, or extras.

How to Return an Online Order:

If you bought something from our online store, here are some easy steps you can take to make the return process go smoothly

Get in touch with our customer service team

Within 7 days of getting the item, please get in touch with our helpful customer service team. They will help you with any questions you may have and walk you through the return process.

Securely pack the item

Once your return request is accepted, carefully pack the item in its original box to keep it safe during shipping.

Make plans for shipping

As part of our return policy, we kindly ask that customers pay for the shipping costs to send the item back to us.

Quality Check and Refund

Our team will do a quality check on the returning item once we get it. If the product meets the return requirements, we will repay you using the same method of payment that you used the first time, minus the shipping costs that were applied when you bought the item.

Exclusions

Please keep in mind that you may not be able to return some items for reasons of cleanliness, safety, or other factors. In addition, items that are marked “No longer needed” might not be able to be returned.

Your Happiness Is Our Top Priority:

At RGSmotor.com, we care most about making you happy. We are committed to giving you the best goods and the best service, whether you shop with us online or in one of our stores. If there are any problems with your order, you can be sure that our customer service team is here to help you through the whole process of returning the item and getting your money back. Feel good about shopping with us because we’re here to make it fun and stress-free for you. We’re excited to serve you and meet all of your needs for car accessories. Have fun shopping!